MANAGED IT SERVICES
TECHNOLOGY, CYBERSECURITY, AND BUSINESS
STRATEGY LINKED AT EVERY LEVEL.
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OUR EXPERTISE, YOUR BENEFITS
INSTANT WHITE-GLOVE
SUPPORT FOR ALL
Are your employees wasting time waiting to get there IT issues fixed?
TURN EMPLOYEES INTO
SECURITY ASSETS
Are your employees prepared or putting
the business at risk of cyberattack?
GAIN 100+ EXPERTS WITHOUT
ADDING HEADCOUNT
Does your business have all the skilled resources
it needs to accelerate growth?
MOVE FROM COST CENTER
TO REVENUE GENERATOR
Is IT just a cost or a strategic
growth engine?
DEFEND YOUR DATA
& UNDERSTAND RISK
Do you know if your data attack surface
has been growing or shrinking?
MAKE COMPLIANCE
MANAGEMENT MORE AUTOMATIC
Is your compliance management
manual, complex and disjointed?
MANAGED SERVICES TAILORED TO YOUR NEEDS
IT, RISK AND SECURITY ASSESSMENT
The first stage of HMT’s – MORE COPY TO COME...
INSTANT HELPDESK: 24 x 7 x 365
We believe that employees should never have to wait. That’s why in 2 rings or less, your employee with an issue will immediately be speaking to one of our Tier 1, 2 or 3 helpdesk engineers who can help them resolve what's wrong - right away.
No dispatch, no callbacks, just immediate problem-solving. Our award-winning NOC team has an average tenure of X years so it's ok to know them by name, they'll be there for you.
Some of our award-winning stats:
Technical experts based in the USA
Advanced certifications
Of all helpdesk tickets are resolved remotely
Satisfaction rate from end-users who need help
PROACTIVE NETWORK SERVICES
Your network is the backbone of your business and needs to be lightning fast, always on, up-to-date and impeccably secure. A task that requires daily attention and is one that is often far bigger than one person or even a small team. That’s why clients rely on HMT’s experienced managed network services analysts and engineers to take complete responsibility of their day-to-day network operations and maintenance. We remove the burden and risk by providing remote, enterprise-wide network management and monitoring at enterprise scale.
Our all-inclusive network services include:
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Network discovery and analysis
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Trouble reporting and resolution
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Trend usage analysis and capacity planning
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Network security management
EMPLOYEE SECURITY TESTING & AWARENESS TRAINING
Instead of relying on standard training methods and generic programs, we work to personalize trainings based on end user roles while arming you're entire workforce with the knowledge and tools needed to prevent real-world cyber attacks. Using award-winning SaaS-based solutions and personalized cybersecurity training, we can help your business avoid cyber-catastrophe and reduce successful phishing attacks and malware infections by as much as 90%.
BACKUP AND DISASTER RECOVERY
We empower our clients with peace of mind and competitive advantage. Many businesses struggle to be prepared until it’s too late. HMT removes that risk and gives our clients a true advantage should a disaster occur. With world-class technologies and a deep bench of expertise, our team can easily restore a lost file or your entire business infrastructure in minutes.
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24 x 7 x 365 expert monitoring and management of your backup solution
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Restore testing to ensure that all data is being protected appropriately
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Annual and mock DR tests to ensure that if a disaster were to occur, your organization is protected